PRIVACY POLICY
Infinity Training Centre (Edu Infinity Training Centre Sdn. Bhd.)
A. WHO WE ARE
Infinity Training Centre (“Infinity”, “we”, “our”, or “us”) is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, process, store, use, and protect your personal data when you:
* Visit our website;
* Enquire about our courses and services;
* Apply for admission;
* Enrol in our programs;
* Participate in classes, activities, camps, examinations, or events; or
* Interact with us through our website, social media channels, agents, and business partners.
Infinity Training Centre acts as the data controller of your personal data and is responsible for ensuring that your information is processed in accordance with applicable laws, including Malaysia’s Personal Data Protection Act 2010 (PDPA).
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B. INFORMATION WE COLLECT
We may collect the following categories of personal information:
Student Information
* Full name
* Passport or identification details
* Nationality and visa information
* Date of birth
* Contact information
* Educational records
* English placement test results
* Academic progress and attendance records
* Emergency contact information
Parent or Guardian Information
* Names
* Contact details
* Relationship to the student
* Billing information
Agent Information
* Agency details
* Contact information
* Commission and contractual records
Payment Information
* Payment records
* Billing information
* Financial transactions
* Scholarship or sponsorship details
Website Information
When you visit our website, we may automatically collect:
* IP address
* Browser type and version
* Device information
* Operating system
* Website usage statistics
* Cookie data
Marketing Information
* Communication preferences
* Newsletter subscriptions
* Event registrations
* Promotional campaign participation
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C. HOW WE COLLECT YOUR INFORMATION
We collect personal information:
* Directly from you during enquiries, applications, and registrations;
* Through education agents and recruitment partners;
* Through online forms and website submissions;
* Through social media interactions;
* During academic assessments and examinations;
* Through payment and billing systems;
* Through cookies and website analytics technologies.
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D. HOW WE USE YOUR INFORMATION
We use your information for legitimate educational and business purposes, including:
Educational Services
* Student admissions and enrollment
* Placement testing and academic assessments
* Course delivery and administration
* Issuing certificates and transcripts
* Student support services
Immigration and Compliance
* Student visa processing
* Government reporting requirements
* Regulatory compliance
* Verification of student status
Financial Administration
* Processing payments
* Managing refunds
* Accounting and audit requirements
* Scholarship administration
Communications
* Sending course schedules and updates
* Academic notifications
* Emergency communications
* Customer support
Marketing
With your consent, we may:
* Send promotional materials
* Inform you about new courses and events
* Share educational opportunities
* Invite you to seminars and activities
You may opt out of marketing communications at any time.
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E. WHO WE SHARE YOUR INFORMATION WITH
We may disclose your information to:
* Malaysian government authorities;
* Immigration and regulatory agencies;
* Accreditation bodies;
* Examination and certification providers;
* Education agents and recruitment partners;
* Banks and payment processors;
* Professional advisers, auditors, and legal counsel;
* Technology service providers;
* Cloud storage providers;
* Insurance providers where necessary.
We do not sell personal data to third parties. (oxfordaqa.com)
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F. INTERNATIONAL DATA TRANSFERS
As an international education provider, Infinity may transfer personal information to overseas partners, service providers, educational institutions, examination bodies, and government authorities where necessary for educational, administrative, visa, or operational purposes.
Where such transfers occur, we take reasonable measures to ensure appropriate safeguards are in place. (oxfordaqa.com)
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G. PHOTOGRAPHS, VIDEOS AND MEDIA CONSENT
Infinity may capture photographs, videos, testimonials, classroom recordings, and event footage for:
* Marketing and promotional purposes;
* Social media content;
* Website publications;
* Educational documentation;
* Student success stories.
By participating in our programs, students or their legal guardians grant Infinity permission to use such content unless written notice withdrawing consent is provided.
Infinity retains the right to use media already published before consent withdrawal.
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H. ONLINE CLASSES AND RECORDINGS
Online classes, webinars, and training sessions may be recorded for quality assurance, training, academic review, security, and student support purposes.
Students are prohibited from recording, reproducing, distributing, or publishing any Infinity classes, materials, or sessions without prior written approval.
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I. INTELLECTUAL PROPERTY RIGHTS
All educational materials, lesson plans, presentations, videos, assessments, learning resources, branding, logos, course structures, curriculum designs, publications, and website content remain the exclusive intellectual property of Infinity Training Centre.
Students, agents, employees, and third parties may not:
* Copy;
* Reproduce;
* Sell;
* Modify;
* Redistribute;
* Upload; or
* Commercially exploit
any Infinity materials without written authorization.
Violation may result in legal action.
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J. DATA RETENTION
Infinity retains personal information only for as long as necessary to:
* Deliver educational services;
* Meet legal obligations;
* Maintain academic records;
* Resolve disputes;
* Enforce agreements;
* Protect institutional interests.
Academic and financial records may be retained for extended periods where required by law or accreditation standards.
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K. WEBSITE COOKIES
Our website uses cookies and similar technologies to:
* Improve website functionality;
* Analyze website traffic;
* Understand user behavior;
* Enhance security;
* Improve user experience.
Certain website functions may not operate correctly if cookies are disabled. (Oxford University Press)
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L. YOUR RIGHTS
Subject to applicable law, you may request:
* Access to your personal information;
* Correction of inaccurate information;
* Withdrawal of marketing consent;
* Restriction of certain processing activities;
* Deletion of information where legally permissible.
Infinity reserves the right to decline requests where retention is required for legal, academic, financial, immigration, or regulatory purposes.
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M. SECURITY
Infinity implements reasonable administrative, technical, and physical safeguards to protect personal information from:
* Unauthorized access;
* Loss;
* Misuse;
* Alteration;
* Disclosure; and
* Destruction.
However, no electronic transmission or storage system can be guaranteed to be completely secure. (Oxford University)
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N. LIMITATION OF LIABILITY
Infinity shall not be liable for:
* Internet interruptions;
* Cyberattacks beyond reasonable control;
* Third-party platform failures;
* Unauthorized access caused by user negligence;
* Technical errors or system outages.
Users access our website and online services at their own risk.
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O. CHILDREN’S PRIVACY
For students under 18 years of age, consent may be obtained from a parent, guardian, or authorized representative before collecting personal information where required by law.
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P. CHANGES TO THIS POLICY
Infinity reserves the right to amend, modify, or update this Privacy Policy at any time without prior notice.
The latest version will always be available on our website. Continued use of our services constitutes acceptance of any revised policy. (Oxford University)
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Q. CONTACT US
For questions regarding this Privacy Policy or requests relating to your personal data, please contact:
Infinity Training Centre
Level 26-1, Wisma UOA 2
No. 21, Jalan Pinang
50450 Kuala Lumpur, Malaysia
Email: [Insert Email]
Phone: [Insert Contact Number]
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By using our website, enrolling in our courses, attending our events, or engaging with our services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.